RETAIL REALITIES



Butting heads with automakers. Solving the problem of employee turnover. Managing the transfer of dealership ownership. These are just a few challenges faced by U.S. auto dealers.
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Pushing back on automaker stair-steps

At the end of the month, 2 dealerships do what it takes to hit their sales targets

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Solving the employee turnover crunch

LaFontaine group provides inspiration and guidance so employees succeed and stay

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Kicking bad habits for the customer's sake

Earl Stewart says he got clean to provide a better customer experience. Other stores are catching up.

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Surviving - and growing - through a renovation

Dealers often resist renovation demands -- but not this one.

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Navigating a transfer, from dad to daughters

Every retailer faces the question of who's in the driver's seat. Tim Smith found the answer in his daughters.